Role of Private Security
The role of providing safety was traditionally a function of the state, but due to increased industrialization, private organizations are now providing this service. The private security sector has been growing rapidly in Western Europe and Northern America and other regions have joined in the growth of this industry especially Asia pacific (Rohatgi, Jain, Damani & Pandey, 2013). This sector faces numerous challenges despite its rapid growth around the world, for example, lack of sufficient funds to purchase security equipment. Security directors are responsible for dealing with these challenges for example through developing partnerships with both internal and external partners. An analysis of the challenges facing security directors, their responsibilities and the need for them to develop professional partnerships may help in the understanding of the role of private security.
Challenges Facing the Security Director
The security director of a private security firm is faced with the task of ensuring that the organization secures the assets of clients efficiently. However, the managers are often faced with numerous challenges in the process of fulfilling their promises to clients. One of the main challenges is that of getting the right workers who may help in providing the security service to clients. Although the firms receive numerous applications from potential workers, sometimes it is hard for them to differentiate individuals who will perform well from those whose performance may turn out to be below the required standards. The manager also faces a challenge of seeking funds for purchasing the most recent security devices and employing highly qualified workers (Hess, 2009). The director of the organization has to persuade clients to spend sufficient funds on installing complex security systems. This is challenging because the clients of the security firm may not be willing to spend much on security because it is not their core function.
Solutions to the Challenges
The manager of the security organization may solve these challenges first of all by partnering with public security organizations such as homeland security. Partnership with public firms especially when hiring new workers may help the private organization in employing the most qualified and responsible workers (Cumming & Johan, 2014). This may also save the private firm from spending a lot of funds in preparing for hiring because through partnership, they use the resources of the public company to conduct the exercise. The director may also learn the art of efficient communication and negotiations in order to persuade clients to install efficient security systems. The use of logic and examples may also help in the process of persuasion.
Professional Responsibilities and Skills of a Security Director
The managers of private security firms have numerous responsibilities they have to do on a day to day basis. The major role of the managers is that of preventing clients from incurring losses that may be caused by insecurity, for examples theft. The director prevents loss by developing procedures and installing physical security equipment such as protective fences and surveillance cameras within the area that the organization is in charge of securing.
The director also has the responsibility of conducting administrative and managerial functions. Administration involves activities like setting goals, policies and the order in which functions should be carried out every day. The goals that the manager develops with the help of the others in the company have to be SMART; that is specific, timely, attainable, measurable and realistic (Hess, 2009). The management function, on the other hand, involves being in charge of and taking part in all the activities in the organization. For example, the manager may set the limits on the amount of funds that should be spent on various activities. The manager also takes charge of activities such as hiring with the help of the human resource manager.
Investigation is the other major role of the director of a private security company. The manager conducts investigation, for example, when there is theft in the client’s company. The investigation helps in determining the cause of such an incidence and the individuals who are responsible for performing such crimes (Rohatgi, Jain, Damani & Pandey, 2013). The security director also conducts background investigation on potential workers before hiring them. The background checks help in finding out the history of the individual, for example, criminal records, previous work experience and educational qualifications (Hess, 2009).
Importance of Developing Internal and External Partnerships
There is need for private security managers to collaborate with both external and internal stakeholders in carrying out their routine functions. Internal stakeholders include employees and client organizations while external stakeholders include other companies within and beyond the security industry. Partnerships are critical for the security companies because of the numerous benefits that they offer; for example, through partnership, an organization may be able to utilize sophisticated technology that the company would not afford on its own (Cumming & Johan, 2014).
In an interview with the security magazine in 2014, Francis Taylor the then Under Secretary for Intelligence and Analysis at the Department of Homeland Security stated that partnerships between private and public security firms would help in the sharing of information. The private security firms benefit from partnering with public corporations in terms of increased defense (Ritchey, 2014). The defense of private companies improves mainly because they are able to assess information from the public corporations, which are efficient in collecting intelligence. For example, when there is a terror threat towards an organization, the public corporation provides it to the security company that is in charge of protecting that firm. The private firm then implements efficient measures that may help in preventing the occurrence of that threat; or minimizing its effects in case it takes place.
Partnering with other security companies in the private sector may also enable a company to improve in the way it delivers services. This kind of partnership enables an organization to become aware of the latest security technology in the market. These collaborations also help a company in training workers often and equipping them with the latest skills in the market’ through merging the training of the organization with those of other private firms.
The private security industry is growing at a high rate and because of this, the managers of such companies are faced with numerous tasks and challenges that they have to overcome to ensure the success of their companies. For example, these organizations face the problems of lack of enough capital to expand and the inability to select highly qualified workers. These problems may be overcome by partnering with other organizations, for example, the public sector companies that have the ability to conduct thorough screening of individuals during the hiring process. The managers of these companies also have to be able to manage finances, set goals, be in charge of all departments and create procedures that help in preventing losses for their clients. Directors are also responsible for initiating partnerships with other companies in the industry; this move may help in increasing access to sophisticated information, which consequently would lead to increased protection.
Cumming, D., & Johan, S. A. (2014). Venture capital and private equity contracting: An international perspective. Boston: Elsevier.
Hess, K. M. (2009). Introduction to private security. Belmont, CA: Cengage Learning.
Ritchey, D. (2014). The future of DHS partnerships with Frank Taylor. Security magazine. Retrieved from http://www.securitymagazine.com/articles/85671-the-future-of-dhs-partnerships-with-frank-taylor
Rohatgi, V., Jain, A., Damani, S., & Pandey, A. (2013). Private security services industry; securing future growth. India: Ernest & Young Publishers.